Cushy Pups
For customization, we recommend uploading high-quality images with good lighting to ensure the best results. You can upload images in various file formats, including JPEG, PNG, and GIF.
Absolutely! Many smartphones today have high-resolution cameras that can capture quality images. Just make sure the photo is well-lit and in focus for the best customization results.
We recommend uploading images with a resolution of at least 300 DPI (dots per inch) or higher for optimal customization results. While there may not be strict size restrictions, larger images with higher resolutions tend to yield better quality outcomes.
We understand that sometimes you may want to make adjustments to your uploaded image. In such cases, please reach out to our customer support team, and we'll do our best to accommodate your request, or leave a note with your order.
Sure, please leave a note and email address with your order. if no reques for a mockup is made we will proceed with the order.
If you have any concerns about the image quality or suitability for customization, please feel free to reach out to our customer support team. We'll be happy to guide you and provide assistance in selecting the best image for your customization needs.
While we strive to replicate the uploaded image as accurately as possible, please note that there may be slight variations in color or appearance due to factors such as printing techniques and material properties. We make every effort to deliver a product that closely resembles the uploaded image while maintaining the best possible quality.
No, you don't need to edit or remove the background from the image yourself. Our team will take care of removing the background and ensuring that the subject of your image stands out seamlessly on the product. Simply upload your image, and we'll handle the rest to provide you with a high-quality customized product.
Yes, we offer international shipping to select countries. Please check our shipping policy for more details.
Absolutely! Many of our products can be customized with your pet's name or photo for a personal touch.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment.
Yes, we offer wholesale and bulk ordering options for certain products. Please reach out to our wholesale team for more information and pricing.
Once an order is placed, changes may be possible, but it depends on the specific order status and the customization process. We recommend contacting our customer support as soon as possible with any change requests, and we'll do our best to accommodate them.
Yes, we offer gift wrapping services for select products. During the checkout process, you'll have the option to add gift wrapping to your order. You can also include a personalized message for the recipient.
We welcome custom order requests and special design inquiries. Please contact our customer support with your specific requirements, and we'll be happy to assist you in creating a unique and personalized item.
Yes, we offer discounts for bulk or corporate orders depending on the quantity and specific products. Please reach out to our customer support or wholesale team with your inquiry, and we'll provide you with the relevant information and pricing.
To stay updated with our latest product releases, promotions, and exclusive offers, we recommend signing up for our newsletter. You can subscribe through our website or during the checkout process. Additionally, you can follow us on our social media channels for regular updates.