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Effective Date: 19/03/2025
Welcome to Cushy Pups. By visiting our website or purchasing from us, you agree to comply with the following Terms of Service ("Terms"). Please read them carefully before using our website.
1. General Conditions
- Cushy Pups reserves the right to refuse service to anyone, at any time, for any reason.
- Prices and availability are subject to change without notice.
2. Custom-Made Products
- Our products are custom-made and personalized according to your specifications. Once production begins, custom-made items cannot be canceled or modified.
- Cushy Pups reserves the right to decline any orders that contain inappropriate, offensive, or copyrighted images or content.
3. Accuracy and Completeness of Information
- While we strive to provide accurate descriptions, images, and details about our products, slight variations may occur due to the custom nature of the items.
- We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
4. Payment and Pricing
- All prices displayed on our website are in your local currency (as indicated) and include applicable taxes unless stated otherwise.
- Payments must be completed in full before production and shipping.
- Cushy Pups reserves the right to adjust prices or cancel orders due to errors, inaccuracies, or availability.
5. Shipping & Delivery
- Processing and shipping times are clearly outlined in our Shipping Policy.
- Cushy Pups is not responsible for delivery delays due to customs procedures, external events (e.g., weather disruptions), or incorrect shipping addresses provided by customers.
- Customers are responsible for customs duties and taxes that may be charged by their country.
6. Returns, Refunds, and Exchanges
- Returns and refunds are subject to the terms outlined in our Refund Policy.
- Custom or personalized products are final sale unless they arrive damaged or defective.
- Non-custom items are eligible for returns within 30 days of delivery, as described in our Refund Policy.
7. Intellectual Property Rights
- All content, images, designs, logos, and text displayed on Cushy Pups’ website are the intellectual property of Cushy Pups unless otherwise stated. Unauthorized use or reproduction of our content is prohibited.
8. Limitation of Liability
- Cushy Pups will not be liable for any indirect, consequential, incidental, or punitive damages arising from your use of our website or products, including but not limited to lost profits or damages arising from delays in delivery.
9. User Submissions & Reviews
- By submitting photos, reviews, or other content to Cushy Pups, you grant us permission to use, display, or reproduce your submissions on our website and marketing materials.
- Cushy Pups reserves the right to remove any content deemed inappropriate or offensive at our discretion.
10. Third-Party Links
- Cushy Pups may include links to third-party websites for your convenience. We are not responsible for the content, products, services, or privacy policies of these external sites.
11. Privacy
- Your privacy is important to us. For details about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
12. Governing Law
- These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States.
13. Changes to Terms
- Cushy Pups reserves the right to modify or update these Terms of Service at any time. Any changes will become effective immediately upon posting. Your continued use of our website after changes indicates your acceptance of the revised Terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📍 Business Address:
405 W Works St, Sheridan, WY 82801, United States
📧 Email: sales@cushypups.com
📞 Phone: +1 717 444 8373
Thank you for choosing Cushy Pups!
